Stop Losing Sales Without Knowing Why.AskMarshal helps marketing and sales teams understand why prospects walk away, what customers value and what to fix first — using direct buyer feedback alongside the data already in your CRM and Live Chat Transcripts.Your CRM Shows What Happened. Your Buyers Can Tell You Why.AskMarshal turns focused feedback from customers and prospects into ongoing customer intelligence for better marketing and business decisions.Understand why prospects walk away, which experiences put customers at risk, what needs attention first, and whether changes improve what customers say. Plans start at $29 per month with guided setup included.What’s the biggest problem you want to solve in your business?Tell us one issue you want to solve in your business. AskMarshal will study your business and ask a few focused questions to get started. It will then create a practical plan showing who to ask, what to ask and what the answers could help you change.Focus on one issue at a time. Come back whenever you want to work through another.Curious what AskMarshal sees?Use the Free AI Intelligence Audit to run a quick diagnostic on your website and see the insights AskMarshal can extract automatically.Close the Intelligence Gap

Why They Bought — Discover what convinced customers to choose your business so you can repeat what works.

Why They Didn't Buy — Identify the objections, concerns and gaps that are costing you opportunities.

What They Value — Understand which parts of your product, service and customer experience matter most.

What Needs to Change — Find practical ways to improve your offer, marketing, sales process and service.

Grow Reviews Ethically — Invite customers to share honest experiences on relevant public review platforms without review gating.

Trust & AccountabilityKnow What Customers Experienced — Then Act on ItIn a larger business, customer feedback is more than a growth signal. It can help teams see where people are confused, where promises are falling short, and which issues need a closer look. AskMarshal supports evidence gathering; it does not replace a compliance programme, legal advice, safety processes, or human judgement.

Support fair outcomes — Keep a regular view of what customers are experiencing so teams can investigate weak outcomes, value concerns, or signs that someone needs extra help.

Create useful evidence — Capture what people understood about a quote, product, or service at the moments that matter.

Spot risk earlier — Surface recurring complaints, service failures, and safety concerns while the experience is still fresh.

Protect honest reviews — Invite customers to share an honest experience without hiding critical feedback or blocking a review.

Generic Surveys Belong in the PastAskMarshal creates an ongoing connection to your customers and prospects. It helps you collect useful feedback continually, compare what people are saying and see how sentiment changes as you improve your business. Collect feedback via your website, email signatures, invoices, WhatsApp and other everyday communications.Go Beyond Survey AnswersSurvey responses tell you what customers think when you ask them. You can also upload relevant data from your customer service desk, Live Chat Transcripts, or other important customer files and records you already have. AskMarshal's AI includes that information in the analysis alongside your survey results, giving you a deeper understanding of customer conversations, complaints, buying decisions and the wider experience.Pricing · Customer feedback software · Customer research · Survey alternative · Feedback campaigns